Privacy Policy

Last updated: July 15, 2026

At Fuenzer, your privacy is a priority. This policy explains how we collect, use, store, and protect your information across all Fuenzer brands — Fuenzer Apps, Fuenzer Studio, Fuenzer Bot, and Fuenzer Research.

1. Information We Collect

We collect information you provide directly to us when you use our services, create an account, or contact us for support. This may include your name, email address, and any other information you choose to provide.

We may also collect the following types of data automatically:

  • Usage Data: Pages visited, features used, time spent on the platform, and interaction logs.
  • Device Information: Browser type, operating system, device type, and IP address.
  • Bot Interaction Data (Fuenzer Bot): Queries sent to the bot to improve response quality and service performance.
  • Research Query Data (Fuenzer Research): Search prompts entered into the AI research tool — used solely to return results and improve relevance.
  • App Analytics (Fuenzer Apps): Crash reports and app usage metrics via Google Play services.

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve our services, communicate with you, and personalize your experience. We do not sell your personal information to third parties.

Specifically, we use your data to:

  • Deliver and improve the functionality of our products (Apps, Studio, Bot, Research).
  • Respond to your support requests and inquiries submitted via our contact form.
  • Send transactional messages (e.g., account verification, service notifications) — we do not send unsolicited marketing emails.
  • Monitor and analyze usage patterns to fix bugs and optimize performance.
  • Comply with legal obligations and protect the safety of our users.

3. Cookies and Tracking

We use minimal, privacy-respecting cookies. These are limited to essential session cookies required for the platform to function correctly, and preference cookies that remember your language and theme settings (such as light or dark mode).

We also integrate Google Analytics (GA4) to help us analyze website traffic and optimize our ecosystem. To prioritize your privacy:

  • Analytics tracking is disabled by default. No tracking scripts or analytics cookies are loaded or run unless you explicitly select "Accept" on our cookie consent banner.
  • If you select "Reject", Google Analytics will remain completely inactive and no analytics cookies will be set.
  • You can reset or change your preferences at any time by clearing your browser cookies and local storage.

We do not use third-party advertising cookies or cross-site tracking cookies. You may disable cookies in your browser settings at any time, though this may affect certain features.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

  • All data transmitted between your browser and our servers is encrypted via HTTPS/TLS.
  • Access to personal data is restricted to authorized personnel only.
  • We regularly review and update our security practices.
  • Contact form submissions are handled via Resend with Cloudflare infrastructure for enhanced reliability and security.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are kept for a maximum of 12 months for reference and follow-up purposes.

6. Third-Party Services

Fuenzer integrates with third-party services to deliver its products. These services have their own privacy policies:

  • Google Play Store — for distributing Fuenzer Apps. Subject to Google's Privacy Policy.
  • Roblox — for Fuenzer Studio games. Subject to Roblox's Privacy Policy.
  • Telegram & WhatsApp — for Fuenzer Bot. Subject to their respective platform policies.
  • Cloudflare — for hosting and edge security. Subject to Cloudflare's Privacy Policy.
  • Google Analytics (GA4) — for web traffic statistics. Fully optional and subject to Google's Privacy Policy.
  • Resend — for email delivery of contact form messages.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the data we hold about you.
  • Right to Correction: Request that we correct inaccurate data.
  • Right to Deletion: Request that we delete your personal data.
  • Right to Object: Object to certain types of data processing.

To exercise any of these rights, please contact us at the email below.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at fuenzerofficial@gmail.com.

We aim to respond to all privacy-related inquiries within 5 business days.